Case Studies

Real Results from Real Government Agencies

Cities, counties, school districts, transit authorities, libraries, universities, and special districts using WPPersona to hit WCAG 2.1 AA compliance. And what they learned along the way.

13

Case studies

6

Agency types

100%

WCAG 2.1 AA at launch

City Government

How a Mid-Size City Went from ADA Complaint to Full WCAG Compliance in 60 Days

A formal DOJ complaint. 847 inaccessible PDFs. 11 days to platform launch. 60 days to full WCAG 2.1 AA conformance. How a mid-size city government turned a compliance crisis into a model for rapid remediation.

60 days to conformance847 PDFs assessed0 open complaints
K-12 School District

A Large K-12 School District: Remediating 3,400 PDFs Before the DOJ Deadline

A 47-school K-12 district with 3,400 accumulated PDFs. Course catalogs, handbooks, board meeting packets. WPPersona's bulk scanning and remediation workflow cleared 90% of high-risk documents in 90 days.

3,400 PDFs audited90% high-risk cleared in 90 days47 schools served
Special District

A Water Special District: ADA Compliance With No IT Staff

A regional water district serving 190,000 residents with 2 staff and no dedicated IT. A 2012 website on a discontinued platform. WCAG-compliant launch in 7 days, no IT hires required.

7-day launch190K residents served0 IT staff needed
City Government

A Small City: WCAG-Compliant Website Launched in 11 Days

Contract ending, compliance deadline looming, and CivicPlus quoted 4 months and $58,000. WPPersona launched a fully compliant city website in 11 days, saving $34,000 in year one.

11-day launch$34K first-year savingsvs. 4-month CivicPlus estimate
Public Library

A Metropolitan Library System: Making Every Digital Service Accessible to Every Patron

28 branches. 500,000 cardholders. A large population of patrons with disabilities. An OCR resolution agreement. WPPersona delivered accessible event calendars, e-resource portals, and 100+ language support.

28 branches500K cardholders100+ languages
County Government

A Mid-Size County Government: ADA Compliance Across a Multi-Department Website

8 departments, 1,200 PDFs, and a site failing 67% of WCAG 2.1 AA criteria. WPPersona centralized publishing across departments and cut IT support tickets by 74%.

67% → 0% violation rate8 departments unified74% fewer IT tickets
Township

How a Small Township Achieved 100% WCAG Compliance for $99/Month

Previously paying $8,400/year for an outdated CMS with no accessibility features. Switched to WPPersona Starter. Zero technical staff after setup. 86% reduction in annual web costs.

$99/month total cost86% cost reduction0 technical staff needed
Transit Authority

A Regional Transit Authority: Serving Diverse Ridership With an Accessible Transit Website

250,000 daily riders, 38% non-English speaking, and blind riders unable to access route schedule PDFs with screen readers. WPPersona delivered accessible schedule tables, ARIA live regions, and 100+ language service alerts.

250K daily riders38% non-English speaking4 complaints resolved
K-12 School District

A Large K-12 School District: Managing 47 School Websites From One Accessible Platform

47 school sites scattered across Wix, WordPress, Squarespace, and legacy vendors. An OCR investigation. Three weeks to full platform migration with a central compliance dashboard showing district-wide PDF risk.

47 sites in 3 weeks8,400+ PDFs scannedOCR agreement resolved
City Government

A Mid-Size Town: Website Modernization and ADA Compliance Without the Enterprise Price Tag

Paying Granicus $48,000/year. Switched to WPPersona Municipal plan at $499/month, saving $42,000/year while gaining better built-in PDF accessibility enforcement.

$42K annual savings$499/month vs. $4,000/monthBetter compliance outcomes
State Government

A State Digital Services Agency: Statewide WCAG Compliance Across 23 Agency Websites

State-level deployment across 23 executive agency websites. Microsoft Entra ID SSO integration. Central compliance dashboard for the state CIO. Procured via NASPO ValuePoint co-op contract.

23 agency sitesMicrosoft Entra ID SSOCo-op contract procurement
County Government

A Large County: Enterprise ADA Compliance for a Government Serving 1.2 Million Residents

25 departments. 12,000 PDFs. A custom Drupal build costing $280,000/year in maintenance. WPPersona Enterprise with Azure GovCloud hosting saved $184,000/year with better compliance outcomes.

1.2M residents$184K annual savingsAzure GovCloud hosted
Higher Education

A Community College: WCAG Compliance for a Diverse Student Population on a Community College Budget

13,000 students, 40% with disabilities or requiring accommodations. An OCR Section 504 resolution agreement. $80,000/year Sitecore was off the table. WPPersona Community plan at $499/month delivered.

13K students40% with disabilities$80K Sitecore avoided

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